Senior ServiceNow Developer Concentrix KY - US Salary: USD92,250 - USD138,246 Apply here: https://www.indeed.com/viewjob?jk=f02b40ce4f2e8019 **Role: ServiceNow Developer** **Location: Omaha, NE (Onsite - 5 days a week)** **Key Responsibilities** * Design, develop, and maintain custom applications and reusable components on the ServiceNow platform using JavaScript (client/server-side), Glide Script, HTML, CSS for Service Portal development. * Strong knowledge of ITSM, CMDB, HRSD and ITAM Modules. * Strong knowledge of ServiceNow platform capabilities, architecture, and best practices. * Proficient in JavaScript, HTML, CSS, XML, JSON, REST/SOAP Web Services, Integration Hub, and MID Servers, specific knowledge of LDAP\Active Directory integration. * Experience in integrating ServiceNow with various IT systems and tools using MID Server, web services, APIs, etc. * Proactively monitor and tune system performance, optimizing complex queries, reports, and background scripts. Script execution efficiency, query performance tuning, background script optimization, report/dashboard performance. * Experience integrating ServiceNow with enterprise identity systems (LDAP, AD, SSO, SAML, OAuth). * Experience in core platform mechanics including Business Rules, Client Scripts, Script Includes, UI Actions, Flow Designer, UI builder (Configurable workspace), Playbook and Advanced Workflows. * Experience with Source Control (e.g., Git) for collaborative development and using Studio.CI/DC processes * Experience with Mobile App Builder (MAB), Mobile Studio, Applets, and setting up Offline Mode functionality **Preferred Qualifications** * **Industry Experience:** Previous professional experience working as a developer or consultant in a **railroad, heavy industry, transportation, or logistics environment** is a significant plus. * **Certifications:(Preferred)** + **ServiceNow Certified Application Developer (CAD)** + **ServiceNow Certified Systems Administration (CSA)** * **Experience in**: Customer Service Management and\or Field service management and\or ServiceNow Health and\or Safety or workplace safety Module * Good to have Data Analytics (Tableau, Snowflake), ITOM Modules The base salary range for this position is $92,250 - $138,246, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays. We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. **Physical and Mental Requirements** The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. **Equal Employment Opportunity** Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: * **English:** https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf * **Spanish:** https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf **Accommodation** Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. **Artificial Intelligence** As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. **Work Authorization** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **For further information on available work states and Equal Employment Opportunity as an applicant, please visit:** **https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/** #LI-Onsite #Omaha #Nebraska

Director, Enterprise Solution Architect Concentrix ID - US Salary: USD150,000 - USD225,000 Apply here: https://www.indeed.com/viewjob?jk=e9e437fdcce2092b Director-Enterprise Solution Architect – Contact Center Technologies - CRM, CCaaS, AI Automation and Interaction Analytics **(Preferred Location Eastern Time Zone)** Summary * We are seeking a world-class Director, Enterprise Solution Architect to join the Global Pre-Sales and Solution function to deliver cutting-edge enterprise architecture and solution across the world’s most advanced technology platforms for Customer Experience Services * This senior individual contributor will lead pre-sales, enterprise architecture, and solutioning efforts across hyperscalers (AWS, Azure, Google), CCaaS Omni channel solutions( Microsoft, Amazon Connect, Genesys, NICE), Web Portals, Mobile Apps, CRM/ERP (MS Dynamics, Zendesk, Salesforce, SAP, Adobe), RPA ( UIPATH, Automation Anywhere), AI, Generative AI, LLM platforms (Open AI, Google Gemini, Claude, Anthropic and others), Ticketing platforms ( ServiceNow) and Analytics. * This role is perfect for someone passionate about shaping what’s next, a leader eager not just to respond to change, but to create the future of customer experience and enterprise innovation for Customer Experience Operations. * The ideal candidate will combine deep technical and enterprise architecture expertise, advanced knowledge of AI/GenAI/LLM, and proven commercial acumen to develop, position, and win high-impact solutions with Fortune 500 clients for their Customer Experience Transformation Key Responsibilities * Serve as the senior architect in the Global Presales and Solutions Organization. * Own all aspects of pre-sales, solutioning, enterprise architecture, and consulting across multi-partner platforms: + Hyperscalers (AWS, Azure, Google) + CCaaS (Microsoft Dynamics 365, Amazon Connect, Genesys, NICE) + CRM/ERP (MS Dynamics, Salesforce, Zendesk, SAP, Adobe) + Agentic AI, Generative AI, LLMs, RPA, and data platforms (Service Now, Databricks, Automation Anywhere, Gemini, Claude and Open AI) * Define forward-thinking enterprise architectures that anticipate client needs, unlock business value, and shape competitive advantage. * Lead solution development for new logos, hybrid accounts, and existing customers, translating complex client strategies into scalable, commercially viable solutions for enhancing Customer Experience * Produce and present architecture design artifacts, technical specifications, and high-level design documents tailored to customer needs and partner platforms. * Confidently explain and differentiate AI, GenAI, LLMs, and automation use cases, and how they integrate with CCaaS, CRM, ERP, and data environments. * Engage with senior client and partner leaders to build trusted relationships, drive joint success, and ensure value realization, renewal, and expansion. * Collaborate closely with global and regional sales leadership, technical teams, and delivery organizations to achieve and exceed revenue goals. KPIs ACV originated and closed through partner platforms Number of wins with key partner platforms Win rate (%) and close rate (%) on deals New logos acquired and cross-sell ACV with existing customers Required Qualifications * 10+ years of enterprise architecture experience with Fortune 500 companies, ideally within top-tier technology services or enterprise-class companies and CCaaS and AI Partner solutions. * Strong track record of consulting-led technology pre-sales, solutioning, and enterprise architecture across multi-partner ecosystems for Contact Center Customer Experience * Advanced knowledge of AI, Generative AI, LLMs, cognitive automation, and predictive analytics and the ability to clearly explain and apply them in client solutions. * Proven success creating solution blueprints, technical specs, and design documents, with deep experience in cross-platform database, data architecture, security, performance, scalability, and reliability. * Strong commercial acumen able to architect solutions that deliver cost optimization, speed-to-market, and revenue growth and outcome based pricing models * Experience with at least two of the three key partner categories: CCaaS (Microsoft Dynamics CCP, Amazon Connect, Genesys, NICE), CRM/ERP (MS Dynamics, Zendesk, Salesforce, SAP, Adobe), Automation Solutions ( Google Gemini, Open AI, Automation Anywhere and UIPATH) * Technical and Seller Certification is CCaaS, CRM and Automation platforms. The base salary for this position is $150,000 – $225,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is: 05/19/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: * English: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf * Spanish: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf Accommodation Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please visit: https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/ #WAH #LI-Remote #Concentrix

Site Reliability Engineer / DevOps Engineer Concentrix WY - US Salary: USD92,250 - USD120,000 Apply here: https://www.indeed.com/viewjob?jk=2c5e14cb73ae6a49 **Title: Site Reliability Engineer / DevOps Engineer** **Location: Remote in USA** **Job Description** **Site Reliability Engineer / DevOps Engineer** We are seeking a talented Site Reliability Engineer / DevOps Engineer with 7+ years of experience to help design, build, and optimize scalable, secure, and resilient cloud-native platforms. In this role, you will partner with cross-functional teams to strengthen automation, streamline delivery pipelines, improve observability, and enhance platform reliability across Azure-based environments. This is an exciting opportunity for someone who thrives in complex technical environments, enjoys solving operational challenges, and is passionate about delivering meaningful, customer-focused outcomes through modern engineering practices. **Responsibilities** * Design, implement, and support scalable SRE and DevOps solutions across cloud-native environments. * Build and enhance CI/CD pipelines to improve deployment speed, quality, and reliability. * Manage and optimize Kubernetes-based container platforms for performance, scalability, and resilience. * Work within Azure Cloud environments to deploy, monitor, and maintain modern infrastructure solutions. * Develop and maintain automation scripts and tooling using Python or similar languages. * Implement Infrastructure as Code using tools such as Terraform and Ansible. * Support API Management capabilities to enable secure, reliable, and scalable integrations. * Drive observability initiatives through monitoring, logging, alerting, and performance analysis. * Troubleshoot complex production and platform issues, conduct root cause analysis, and implement preventative improvements. * Collaborate with engineering, operations, and business stakeholders to deliver reliable, customer-centric technology solutions. * Advocate for best practices in cloud-native architecture, operational excellence, automation, and continuous improvement. **Qualifications** * 7+ years of experience in Site Reliability Engineering, DevOps, or related roles. * Strong automation and scripting skills in Python or similar programming languages. * Hands-on experience building and managing CI/CD pipelines. * Strong expertise with Kubernetes and container orchestration technologies. * Experience working with Azure Cloud and modern cloud platform services. * Deep understanding of cloud-native architectures and distributed systems. * Experience with Infrastructure as Code tools, including Terraform and Ansible. * Knowledge of API Management concepts, platforms, and integration patterns. * Strong troubleshooting, incident resolution, and root cause analysis skills. * Experience with observability tools and practices, including monitoring, logging, and alerting. * Ability to work collaboratively with diverse teams and stakeholders. * Strong communication skills and a results-driven, customer-focused mindset. The base salary range for this position is $92,250 to 120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays. The deadline to apply for this position is: 05/17/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. **Physical and Mental Requirements** The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. **Equal Employment Opportunity** Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: * **English:** https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf * **Spanish:** https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf **Accommodation** Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. **Artificial Intelligence** As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. **Work Authorization** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **For further information on available work states and Equal Employment Opportunity as an applicant, please visit:** **https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/** #WAH #LI-Remote #Concentrix

Senior ServiceNow Developer Concentrix WY - US Salary: USD92,250 - USD138,246 Apply here: https://www.indeed.com/viewjob?jk=6a0b02629ac2d83f **Role: ServiceNow Developer** **Location: Omaha, NE (Onsite - 5 days a week)** **Key Responsibilities** * Design, develop, and maintain custom applications and reusable components on the ServiceNow platform using JavaScript (client/server-side), Glide Script, HTML, CSS for Service Portal development. * Strong knowledge of ITSM, CMDB, HRSD and ITAM Modules. * Strong knowledge of ServiceNow platform capabilities, architecture, and best practices. * Proficient in JavaScript, HTML, CSS, XML, JSON, REST/SOAP Web Services, Integration Hub, and MID Servers, specific knowledge of LDAP\Active Directory integration. * Experience in integrating ServiceNow with various IT systems and tools using MID Server, web services, APIs, etc. * Proactively monitor and tune system performance, optimizing complex queries, reports, and background scripts. Script execution efficiency, query performance tuning, background script optimization, report/dashboard performance. * Experience integrating ServiceNow with enterprise identity systems (LDAP, AD, SSO, SAML, OAuth). * Experience in core platform mechanics including Business Rules, Client Scripts, Script Includes, UI Actions, Flow Designer, UI builder (Configurable workspace), Playbook and Advanced Workflows. * Experience with Source Control (e.g., Git) for collaborative development and using Studio.CI/DC processes * Experience with Mobile App Builder (MAB), Mobile Studio, Applets, and setting up Offline Mode functionality **Preferred Qualifications** * **Industry Experience:** Previous professional experience working as a developer or consultant in a **railroad, heavy industry, transportation, or logistics environment** is a significant plus. * **Certifications:(Preferred)** + **ServiceNow Certified Application Developer (CAD)** + **ServiceNow Certified Systems Administration (CSA)** * **Experience in**: Customer Service Management and\or Field service management and\or ServiceNow Health and\or Safety or workplace safety Module * Good to have Data Analytics (Tableau, Snowflake), ITOM Modules The base salary range for this position is $92,250 - $138,246, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays. We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. **Physical and Mental Requirements** The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. **Equal Employment Opportunity** Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: * **English:** https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf * **Spanish:** https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf **Accommodation** Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. **Artificial Intelligence** As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. **Work Authorization** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **For further information on available work states and Equal Employment Opportunity as an applicant, please visit:** **https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/** #LI-Onsite #Omaha #Nebraska

Vendor Account Manager Concentrix WY - US Salary: USD80,217 - USD85,000 Apply here: https://www.indeed.com/viewjob?jk=9215d0567b1a869c **Vendor Account Manager** **Location : Texas** (Remote, but the candidate must reside in Texas) **Job Description:** Join our dynamic team as a Vendor Account Manager, where you'll play a pivotal role in shaping our staffing strategy and ensuring our project teams are optimally resourced. You'll be responsible for delivering key insights and reports that drive our staffing and resource allocation decisions. **Job Responsibilities:** * Develop and implement a comprehensive resource management plan that aligns with * organizational goals and project requirements * Collaborate with Strategy & Operations and Professional Services leadership to optimize staffing practices for best utilization * Assign the right people to projects based on skills stored in the system of record, availability, and project requirements shared by project team * Lead weekly meetings to ensure project needs are met and to share key business updates * Forecast future resource needs and proactively address potential resource gaps * Ensure resource management system of record is up to date and accurate **Required Deliverables:** * Develop and implement documented staffing strategy recommendations. * Generate weekly staffing reports to reflect resource allocation and address open staffing requests. * Maintain updated and accurate supply/demand forecasts with actionable recommendations for adjustments. * Create and manage utilization dashboards tailored to leadership specifications. **Minimum Qualifications:** * Permanent U.S. work authorization is required for this position (no visa sponsorship available). * Hold a Bachelor's degree or possess equivalent practical experience. * Have 3+ years of experience in staffing project teams, management consulting, corporate strategy, or an equivalent field. * Possess 1+ years of experience in technology professional services (desired). * Proficient in using Salesforce or another CRM platform. * Ability to prioritize workload effectively and ensure optimal staffing for project teams. * Basic understanding of capacity planning models. * Experience in staffing and forecasting within fractional staffing models. **Preferred Qualifications:** * Knowledgeable about cloud technologies, products, trends, and market dynamics. * Experienced with Looker or similar BI tools. * Familiar with FinancialForce. The base salary range for this position is $ 80,217 to 85,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays. We The deadline to apply for this position is: 05/19/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. **Physical and Mental Requirements** The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. **Equal Employment Opportunity** Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: * **English:** https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf * **Spanish:** https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf **Accommodation** Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. **Artificial Intelligence** As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. **Work Authorization** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **For further information on available work states and Equal Employment Opportunity as an applicant, please visit:** **https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/** #LI-Remote #Texas

Vendor Account Manager Concentrix WV - US Salary: USD80,217 - USD85,000 Apply here: https://www.indeed.com/viewjob?jk=478832fe50a6fb3f **Vendor Account Manager** **Location : Texas** (Remote, but the candidate must reside in Texas) **Job Description:** Join our dynamic team as a Vendor Account Manager, where you'll play a pivotal role in shaping our staffing strategy and ensuring our project teams are optimally resourced. You'll be responsible for delivering key insights and reports that drive our staffing and resource allocation decisions. **Job Responsibilities:** * Develop and implement a comprehensive resource management plan that aligns with * organizational goals and project requirements * Collaborate with Strategy & Operations and Professional Services leadership to optimize staffing practices for best utilization * Assign the right people to projects based on skills stored in the system of record, availability, and project requirements shared by project team * Lead weekly meetings to ensure project needs are met and to share key business updates * Forecast future resource needs and proactively address potential resource gaps * Ensure resource management system of record is up to date and accurate **Required Deliverables:** * Develop and implement documented staffing strategy recommendations. * Generate weekly staffing reports to reflect resource allocation and address open staffing requests. * Maintain updated and accurate supply/demand forecasts with actionable recommendations for adjustments. * Create and manage utilization dashboards tailored to leadership specifications. **Minimum Qualifications:** * Permanent U.S. work authorization is required for this position (no visa sponsorship available). * Hold a Bachelor's degree or possess equivalent practical experience. * Have 3+ years of experience in staffing project teams, management consulting, corporate strategy, or an equivalent field. * Possess 1+ years of experience in technology professional services (desired). * Proficient in using Salesforce or another CRM platform. * Ability to prioritize workload effectively and ensure optimal staffing for project teams. * Basic understanding of capacity planning models. * Experience in staffing and forecasting within fractional staffing models. **Preferred Qualifications:** * Knowledgeable about cloud technologies, products, trends, and market dynamics. * Experienced with Looker or similar BI tools. * Familiar with FinancialForce. The base salary range for this position is $ 80,217 to 85,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays. We The deadline to apply for this position is: 05/19/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. **Physical and Mental Requirements** The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. **Equal Employment Opportunity** Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: * **English:** https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf * **Spanish:** https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf **Accommodation** Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. **Artificial Intelligence** As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. **Work Authorization** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **For further information on available work states and Equal Employment Opportunity as an applicant, please visit:** **https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/** #LI-Remote #Texas

Senior ServiceNow Developer Concentrix VT - US Salary: USD92,250 - USD138,246 Apply here: https://www.indeed.com/viewjob?jk=911f6eaf00de2ca7 **Role: ServiceNow Developer** **Location: Omaha, NE (Onsite - 5 days a week)** **Key Responsibilities** * Design, develop, and maintain custom applications and reusable components on the ServiceNow platform using JavaScript (client/server-side), Glide Script, HTML, CSS for Service Portal development. * Strong knowledge of ITSM, CMDB, HRSD and ITAM Modules. * Strong knowledge of ServiceNow platform capabilities, architecture, and best practices. * Proficient in JavaScript, HTML, CSS, XML, JSON, REST/SOAP Web Services, Integration Hub, and MID Servers, specific knowledge of LDAP\Active Directory integration. * Experience in integrating ServiceNow with various IT systems and tools using MID Server, web services, APIs, etc. * Proactively monitor and tune system performance, optimizing complex queries, reports, and background scripts. Script execution efficiency, query performance tuning, background script optimization, report/dashboard performance. * Experience integrating ServiceNow with enterprise identity systems (LDAP, AD, SSO, SAML, OAuth). * Experience in core platform mechanics including Business Rules, Client Scripts, Script Includes, UI Actions, Flow Designer, UI builder (Configurable workspace), Playbook and Advanced Workflows. * Experience with Source Control (e.g., Git) for collaborative development and using Studio.CI/DC processes * Experience with Mobile App Builder (MAB), Mobile Studio, Applets, and setting up Offline Mode functionality **Preferred Qualifications** * **Industry Experience:** Previous professional experience working as a developer or consultant in a **railroad, heavy industry, transportation, or logistics environment** is a significant plus. * **Certifications:(Preferred)** + **ServiceNow Certified Application Developer (CAD)** + **ServiceNow Certified Systems Administration (CSA)** * **Experience in**: Customer Service Management and\or Field service management and\or ServiceNow Health and\or Safety or workplace safety Module * Good to have Data Analytics (Tableau, Snowflake), ITOM Modules The base salary range for this position is $92,250 - $138,246, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays. We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. **Physical and Mental Requirements** The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. **Equal Employment Opportunity** Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: * **English:** https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf * **Spanish:** https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf **Accommodation** Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. **Artificial Intelligence** As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. **Work Authorization** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **For further information on available work states and Equal Employment Opportunity as an applicant, please visit:** **https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/** #LI-Onsite #Omaha #Nebraska

Site Reliability Engineer / DevOps Engineer Concentrix SD - US Salary: USD92,250 - USD120,000 Apply here: https://www.indeed.com/viewjob?jk=8178bbc624bf45b6 **Title: Site Reliability Engineer / DevOps Engineer** **Location: Remote in USA** **Job Description** **Site Reliability Engineer / DevOps Engineer** We are seeking a talented Site Reliability Engineer / DevOps Engineer with 7+ years of experience to help design, build, and optimize scalable, secure, and resilient cloud-native platforms. In this role, you will partner with cross-functional teams to strengthen automation, streamline delivery pipelines, improve observability, and enhance platform reliability across Azure-based environments. This is an exciting opportunity for someone who thrives in complex technical environments, enjoys solving operational challenges, and is passionate about delivering meaningful, customer-focused outcomes through modern engineering practices. **Responsibilities** * Design, implement, and support scalable SRE and DevOps solutions across cloud-native environments. * Build and enhance CI/CD pipelines to improve deployment speed, quality, and reliability. * Manage and optimize Kubernetes-based container platforms for performance, scalability, and resilience. * Work within Azure Cloud environments to deploy, monitor, and maintain modern infrastructure solutions. * Develop and maintain automation scripts and tooling using Python or similar languages. * Implement Infrastructure as Code using tools such as Terraform and Ansible. * Support API Management capabilities to enable secure, reliable, and scalable integrations. * Drive observability initiatives through monitoring, logging, alerting, and performance analysis. * Troubleshoot complex production and platform issues, conduct root cause analysis, and implement preventative improvements. * Collaborate with engineering, operations, and business stakeholders to deliver reliable, customer-centric technology solutions. * Advocate for best practices in cloud-native architecture, operational excellence, automation, and continuous improvement. **Qualifications** * 7+ years of experience in Site Reliability Engineering, DevOps, or related roles. * Strong automation and scripting skills in Python or similar programming languages. * Hands-on experience building and managing CI/CD pipelines. * Strong expertise with Kubernetes and container orchestration technologies. * Experience working with Azure Cloud and modern cloud platform services. * Deep understanding of cloud-native architectures and distributed systems. * Experience with Infrastructure as Code tools, including Terraform and Ansible. * Knowledge of API Management concepts, platforms, and integration patterns. * Strong troubleshooting, incident resolution, and root cause analysis skills. * Experience with observability tools and practices, including monitoring, logging, and alerting. * Ability to work collaboratively with diverse teams and stakeholders. * Strong communication skills and a results-driven, customer-focused mindset. The base salary range for this position is $92,250 to 120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays. The deadline to apply for this position is: 05/17/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. **Physical and Mental Requirements** The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. **Equal Employment Opportunity** Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: * **English:** https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf * **Spanish:** https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf **Accommodation** Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. **Artificial Intelligence** As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. **Work Authorization** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **For further information on available work states and Equal Employment Opportunity as an applicant, please visit:** **https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/** #WAH #LI-Remote #Concentrix

Senior ServiceNow Developer Concentrix SD - US Salary: USD92,250 - USD138,246 Apply here: https://www.indeed.com/viewjob?jk=9e8829a64796c223 **Role: ServiceNow Developer** **Location: Omaha, NE (Onsite - 5 days a week)** **Key Responsibilities** * Design, develop, and maintain custom applications and reusable components on the ServiceNow platform using JavaScript (client/server-side), Glide Script, HTML, CSS for Service Portal development. * Strong knowledge of ITSM, CMDB, HRSD and ITAM Modules. * Strong knowledge of ServiceNow platform capabilities, architecture, and best practices. * Proficient in JavaScript, HTML, CSS, XML, JSON, REST/SOAP Web Services, Integration Hub, and MID Servers, specific knowledge of LDAP\Active Directory integration. * Experience in integrating ServiceNow with various IT systems and tools using MID Server, web services, APIs, etc. * Proactively monitor and tune system performance, optimizing complex queries, reports, and background scripts. Script execution efficiency, query performance tuning, background script optimization, report/dashboard performance. * Experience integrating ServiceNow with enterprise identity systems (LDAP, AD, SSO, SAML, OAuth). * Experience in core platform mechanics including Business Rules, Client Scripts, Script Includes, UI Actions, Flow Designer, UI builder (Configurable workspace), Playbook and Advanced Workflows. * Experience with Source Control (e.g., Git) for collaborative development and using Studio.CI/DC processes * Experience with Mobile App Builder (MAB), Mobile Studio, Applets, and setting up Offline Mode functionality **Preferred Qualifications** * **Industry Experience:** Previous professional experience working as a developer or consultant in a **railroad, heavy industry, transportation, or logistics environment** is a significant plus. * **Certifications:(Preferred)** + **ServiceNow Certified Application Developer (CAD)** + **ServiceNow Certified Systems Administration (CSA)** * **Experience in**: Customer Service Management and\or Field service management and\or ServiceNow Health and\or Safety or workplace safety Module * Good to have Data Analytics (Tableau, Snowflake), ITOM Modules The base salary range for this position is $92,250 - $138,246, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays. We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. **Physical and Mental Requirements** The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. **Equal Employment Opportunity** Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: * **English:** https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf * **Spanish:** https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf **Accommodation** Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. **Artificial Intelligence** As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. **Work Authorization** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **For further information on available work states and Equal Employment Opportunity as an applicant, please visit:** **https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/** #LI-Onsite #Omaha #Nebraska

Senior ServiceNow Developer Concentrix OK - US Salary: USD92,250 - USD138,246 Apply here: https://www.indeed.com/viewjob?jk=acce535e70b2ec85 **Role: ServiceNow Developer** **Location: Omaha, NE (Onsite - 5 days a week)** **Key Responsibilities** * Design, develop, and maintain custom applications and reusable components on the ServiceNow platform using JavaScript (client/server-side), Glide Script, HTML, CSS for Service Portal development. * Strong knowledge of ITSM, CMDB, HRSD and ITAM Modules. * Strong knowledge of ServiceNow platform capabilities, architecture, and best practices. * Proficient in JavaScript, HTML, CSS, XML, JSON, REST/SOAP Web Services, Integration Hub, and MID Servers, specific knowledge of LDAP\Active Directory integration. * Experience in integrating ServiceNow with various IT systems and tools using MID Server, web services, APIs, etc. * Proactively monitor and tune system performance, optimizing complex queries, reports, and background scripts. Script execution efficiency, query performance tuning, background script optimization, report/dashboard performance. * Experience integrating ServiceNow with enterprise identity systems (LDAP, AD, SSO, SAML, OAuth). * Experience in core platform mechanics including Business Rules, Client Scripts, Script Includes, UI Actions, Flow Designer, UI builder (Configurable workspace), Playbook and Advanced Workflows. * Experience with Source Control (e.g., Git) for collaborative development and using Studio.CI/DC processes * Experience with Mobile App Builder (MAB), Mobile Studio, Applets, and setting up Offline Mode functionality **Preferred Qualifications** * **Industry Experience:** Previous professional experience working as a developer or consultant in a **railroad, heavy industry, transportation, or logistics environment** is a significant plus. * **Certifications:(Preferred)** + **ServiceNow Certified Application Developer (CAD)** + **ServiceNow Certified Systems Administration (CSA)** * **Experience in**: Customer Service Management and\or Field service management and\or ServiceNow Health and\or Safety or workplace safety Module * Good to have Data Analytics (Tableau, Snowflake), ITOM Modules The base salary range for this position is $92,250 - $138,246, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays. We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. **Physical and Mental Requirements** The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. **Equal Employment Opportunity** Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: * **English:** https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf * **Spanish:** https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf **Accommodation** Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. **Artificial Intelligence** As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. **Work Authorization** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **For further information on available work states and Equal Employment Opportunity as an applicant, please visit:** **https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/** #LI-Onsite #Omaha #Nebraska

Site Reliability Engineer / DevOps Engineer Concentrix ND - US Salary: USD92,250 - USD120,000 Apply here: https://www.indeed.com/viewjob?jk=2f9723b27882f498 **Title: Site Reliability Engineer / DevOps Engineer** **Location: Remote in USA** **Job Description** **Site Reliability Engineer / DevOps Engineer** We are seeking a talented Site Reliability Engineer / DevOps Engineer with 7+ years of experience to help design, build, and optimize scalable, secure, and resilient cloud-native platforms. In this role, you will partner with cross-functional teams to strengthen automation, streamline delivery pipelines, improve observability, and enhance platform reliability across Azure-based environments. This is an exciting opportunity for someone who thrives in complex technical environments, enjoys solving operational challenges, and is passionate about delivering meaningful, customer-focused outcomes through modern engineering practices. **Responsibilities** * Design, implement, and support scalable SRE and DevOps solutions across cloud-native environments. * Build and enhance CI/CD pipelines to improve deployment speed, quality, and reliability. * Manage and optimize Kubernetes-based container platforms for performance, scalability, and resilience. * Work within Azure Cloud environments to deploy, monitor, and maintain modern infrastructure solutions. * Develop and maintain automation scripts and tooling using Python or similar languages. * Implement Infrastructure as Code using tools such as Terraform and Ansible. * Support API Management capabilities to enable secure, reliable, and scalable integrations. * Drive observability initiatives through monitoring, logging, alerting, and performance analysis. * Troubleshoot complex production and platform issues, conduct root cause analysis, and implement preventative improvements. * Collaborate with engineering, operations, and business stakeholders to deliver reliable, customer-centric technology solutions. * Advocate for best practices in cloud-native architecture, operational excellence, automation, and continuous improvement. **Qualifications** * 7+ years of experience in Site Reliability Engineering, DevOps, or related roles. * Strong automation and scripting skills in Python or similar programming languages. * Hands-on experience building and managing CI/CD pipelines. * Strong expertise with Kubernetes and container orchestration technologies. * Experience working with Azure Cloud and modern cloud platform services. * Deep understanding of cloud-native architectures and distributed systems. * Experience with Infrastructure as Code tools, including Terraform and Ansible. * Knowledge of API Management concepts, platforms, and integration patterns. * Strong troubleshooting, incident resolution, and root cause analysis skills. * Experience with observability tools and practices, including monitoring, logging, and alerting. * Ability to work collaboratively with diverse teams and stakeholders. * Strong communication skills and a results-driven, customer-focused mindset. The base salary range for this position is $92,250 to 120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays. The deadline to apply for this position is: 05/17/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. **Physical and Mental Requirements** The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. **Equal Employment Opportunity** Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: * **English:** https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf * **Spanish:** https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf **Accommodation** Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. **Artificial Intelligence** As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. **Work Authorization** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **For further information on available work states and Equal Employment Opportunity as an applicant, please visit:** **https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/** #WAH #LI-Remote #Concentrix

Senior ServiceNow Developer Concentrix ND - US Salary: USD92,250 - USD138,246 Apply here: https://www.indeed.com/viewjob?jk=c5157f0dea6098b4 **Role: ServiceNow Developer** **Location: Omaha, NE (Onsite - 5 days a week)** **Key Responsibilities** * Design, develop, and maintain custom applications and reusable components on the ServiceNow platform using JavaScript (client/server-side), Glide Script, HTML, CSS for Service Portal development. * Strong knowledge of ITSM, CMDB, HRSD and ITAM Modules. * Strong knowledge of ServiceNow platform capabilities, architecture, and best practices. * Proficient in JavaScript, HTML, CSS, XML, JSON, REST/SOAP Web Services, Integration Hub, and MID Servers, specific knowledge of LDAP\Active Directory integration. * Experience in integrating ServiceNow with various IT systems and tools using MID Server, web services, APIs, etc. * Proactively monitor and tune system performance, optimizing complex queries, reports, and background scripts. Script execution efficiency, query performance tuning, background script optimization, report/dashboard performance. * Experience integrating ServiceNow with enterprise identity systems (LDAP, AD, SSO, SAML, OAuth). * Experience in core platform mechanics including Business Rules, Client Scripts, Script Includes, UI Actions, Flow Designer, UI builder (Configurable workspace), Playbook and Advanced Workflows. * Experience with Source Control (e.g., Git) for collaborative development and using Studio.CI/DC processes * Experience with Mobile App Builder (MAB), Mobile Studio, Applets, and setting up Offline Mode functionality **Preferred Qualifications** * **Industry Experience:** Previous professional experience working as a developer or consultant in a **railroad, heavy industry, transportation, or logistics environment** is a significant plus. * **Certifications:(Preferred)** + **ServiceNow Certified Application Developer (CAD)** + **ServiceNow Certified Systems Administration (CSA)** * **Experience in**: Customer Service Management and\or Field service management and\or ServiceNow Health and\or Safety or workplace safety Module * Good to have Data Analytics (Tableau, Snowflake), ITOM Modules The base salary range for this position is $92,250 - $138,246, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays. We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. **Physical and Mental Requirements** The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. **Equal Employment Opportunity** Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: * **English:** https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf * **Spanish:** https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf **Accommodation** Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. **Artificial Intelligence** As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. **Work Authorization** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **For further information on available work states and Equal Employment Opportunity as an applicant, please visit:** **https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/** #LI-Onsite #Omaha #Nebraska