Career Coach/Case Manager - Indiana Statewide RadCube Logansport - IN - US Apply here: https://www.indeed.com/viewjob?jk=621f988ba820ade6 **Role: Career Coach/Case Manager** **Locations: Lafayette, IN/ Jeffersonville, IN/ Columbus, IN/ South Bend, IN/ Marion East, IN/Marion North, IN/Washington, IN** **Job responsibilities:** * Manages a caseload of participants and provides work readiness counseling and mentoring * Assesses participant competencies, work history, educational attainment, skills, and abilities; identifies challenges to finding employment and prompts them to find solutions * Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness * Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals * Maintains information about area resources and employers * Ensures participant accountability and attendance; tracks and maintains employment retention goals * Provides government agencies with prompt notification that a participant has lost or reduced hours of employment * Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues * Provides information to participants on available training and/or jobs that will lead to advancement * Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts * Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued * Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency * Facilitates customer access to training, education, and to employment services, as well as job-specific information; provide case management to customers at the appropriate level **Qualifications:** * Associate’s degree from an accredited university or college, or 12 months of related work experience * Excellent verbal and written communication skills * Demonstrated customer service skills * Familiarity with the communities being served, with knowledge and understanding of local needs and resources * One to three years’ experience in workforce development or related programs preferred **Travel requirements**: Frequent Local Travel