Sales Development Representative GW Murphy New Orleans - LA - US Apply here: https://www.indeed.com/viewjob?jk=ceb269ba7bc9cbf7 We are seeking an experienced Inside Sales Representative to join our growing team in the roofing and building materials industry. This role is responsible for supporting customers, driving sales growth, and partnering closely with the Outside Sales team to deliver exceptional service and product solutions. The ideal candidate has experience in roofing, construction, or building materials sales and thrives in a fast-paced, customer-focused environment. #### **Responsibilities:** * Build and maintain strong relationships with customers through excellent communication and followthrough * Support the Outside Sales team with quotes, orders, customer accounts, and sales opportunities * Identify opportunities to grow existing accounts and develop new business * Respond promptly to customer inquiries regarding products, pricing, availability, delivery, and service issues * Coordinate with vendors, manufacturers, purchasing, warehouse, shipping, and service teams to ensure accurate and timely order fulfillment * Resolve customer concerns related to backorders, damaged materials, delivery issues, and order discrepancies * Conduct product presentations and educate customers on product offerings and solutions * Utilize CRM and ERP systems to manage customer activity, sales tracking, and account information * Perform outbound calls and followup activities to generate leads and strengthen customer relationships * Participate in ongoing training, sales meetings, manufacturer events, and industry trade shows #### **Qualifications:** * Experience in roofing, construction, or building materials required * Previous experience as an Inside Sales Representative, account manager, or customer service representative preferred * Strong communication, organizational, and problemsolving skills * Proficiency with Microsoft Office, CRM platforms, and ERP systems * Bilingual in Spanish and English is a plus #### **Benefits:** * 401(k) * Health, dental, and vision insurance * Paid time off * Cell phone reimbursement Join our team as an Inside Sales Representative and grow your career in a collaborative, fast-paced environment where your contributions directly impact our success. #### **About GW Murphy Inc** Founded in the early 1970s by Gary Wayne Murphy Sr., a determined Southern entrepreneur, GW Murphy Inc. began as a one-man roofing materials operation. Fueled by hard work, innovation, and an unwavering commitment to quality, that small venture has grown into a respected, multi-state family of businesses proudly serving the Midwest and South. Today, GW Murphy Inc. operates across Indiana, Illinois, Louisiana, Mississippi, and Texas, supplying a comprehensive range of roofing materials for both residential and commercial projects. Our wholesale division supports 2-Step Distribution with an extensive inventory of premium building products, ensuring our customers always have the materials they need to build, repair, and thrive. Grounded in our core values of integrity, accessibility, and service, we remain dedicated to meeting the unique needs of every customer. From our family to yours, we’re proud to carry on a legacy built on faith, innovation, and the relentless pursuit of excellence.