Account Manager II Advantage Media Services Bear - DE - US Salary: USD28 - USD34 Apply here: https://www.indeed.com/viewjob?jk=7f79fe3a1e5c582e * **Job Summary** The Account Manager Position is responsible for effectively managing the day-to-day communication between client, CS team and operations. Ensure the proper capture of billings, working with Finance. This position will also include administrative responsibility as described below. **Essential Job Functions** * Represent AMS in all communications with the client. * Project Manage the Client Transition Process when new clients sign on. * Coordinate all client service activities throughout operational function areas, i.e.: production, receiving, shipping, IT etc. * Interact with operations staff to implement client programs and processes on behalf of the client’s needs. * Define and monitor QC measures and tolerances for various function areas based on client and AMS requirements. * Supervise other client service and administrative staff assigned. * Audit payroll data for billing accuracy. * Generate client billing information. * Attend regularly scheduled meetings with clients and operational team. * Manage Company Safety Policy, rules, regulations, and monthly meetings. * Manage Purchasing for AMS within defined requirements. * Assist General Manager in Building Maintenance and Security. ***According to the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA), employees must be able to perform the “essential job functions with or without a reasonable accommodation*** **Nonessential Functions** *Non-essential functions are not essential as defined above* *·* *non-essential functions are the additional duties* *·* *Function is incidental or a minimal part of the job* *·* *Marginal functions can be redistributed among other staff.* **Job Specifications – includes Education, physical and mental demands, and working conditions** * 2 years of experience in, Promotional Material Management, business-to-business or business to consumer Service Companies including: * Operations experience * Reporting and Analysis * Proven client relationship building * Results oriented, proactive, strong multi-tasking features and troubleshooting abilities * Ability to conceptualize integrated solutions for business problems to help clients achieve goals * Experience in Microsoft Office – Word, Excel, Outlook and will need to learn order processing, warehouse management system (in order) * Excellent written and verbal communication skills **Working Conditions** This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. *The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas and/or facilities.*