Remote Tax Expert, CPA or EA nan Franklin - NH - US Apply here: https://www.indeed.com/viewjob?jk=b5073d97262d89d1 CLIENT MANAGER POSITION Remote/Hybrid Salary client manager is the core of onboarding client's securely and efficiently for a positive experience while maintaining above and beyond Internal Revenue Code, Federal Law, and State Law standards. Making onboarding easy for clients and quick, efficient access to information for the firm is an everchanging innovation to become a more efficient experience for clients while maintaining preventive processes protecting information. Using high organization and communication skills to keep a workflow that makes operations streamline seamlessly, this position is the reason clients will love Approachable Tax Solutions LLC. It is expected Client Manager will learn future skills in the firm as the firm will be 100% invested in their development. Future development will include and is not limited to, tax preparation, tax analysis, tax planning, tax research, and tax representation from individuals to businesses. Client Manager has opportunity for a possible path to partnership. The firm will be there to answer questions, find answers, and aid our clients along the path of being prepared before tax season rather than after. Starting compensation for Client Manager is $35,000. Growth onboarding new clients, client retention, and business revenue analyzed in annual reviews earns Client Manager Salary increases. Starting benefits of college tuition payments up to $5,250 per year for the Client Manager. Starting benefits off tax season time off and vacation. 3-day workweeks off season, starting benefit of a week vacation that is outside of tax season months January – April plus September and October Extension season, and flexible workdays in the off season to take care of family and appointments by making a schedule that fits while meeting deadlines and tasks required. Health Insurance, Dental, Optical, and Retirement programs offered after 1 year of employment. All hardware, software, and training provided by the firm. If you are a face and voice clients will love to meet and represent a tax firm that wants clients to build wealth and succeed, this could be for you. Help Approachable Tax Solutions LLC be a solution for taxpayers. "Prepared to be Prepared." Responsibilities included but are not limited to >Onboarding new clients. >Constant review of client database. Correcting data. Logging changes. >Adding clients and removing clients as needed for communication systems. >Constant security checks and practices, logging, and staying within standards of WISP, Federal, and State Laws. >Learn to reach out to new clients and network to find client markets for the firm to serve. >Learn to become a tax preparer, Enrolled Agent, and understand tax laws, regulations of IRS, and states over time. >Willing to be a trainer of new staff in the future. >Willing to learn and upkeep the security and success of the firm >Learn to practice organization, communication, efficiency, while being innovative to improve processes. >Keep all experiences of firm work secure, nonpublic under section 7216 confidentiality. >Upkeep all firm hardware security, software, training, and standards to serve our clients, above and beyond. >Follow internal audit check protocols in a timely manner. >Keep all firm hardware safe, protected, clean, and maintained. >Never use firm assets for personal use. >Log in all work activities. Labeling each project to match tasks. Complete tasks by deadlines. >Communicate with clients 7 days a week between 9am and 7pm CT. Communication is by secure messaging system, answering emails, and phone calls if a client reaches out with a question. >Know the difference between answering a question and providing tax planning services that is a paid engagement. >Research for clients' topics such as taxes, tax law, tax credits, tax deductions, and other tax items. >Brainstorm with owners of the firm innovative ideas for security, communication tools, database tools, tracking and analysis tools, training tools, onboarding, interviews, workflows, reviews, filings, finalizing, notices, scheduling, and responses. >Willing to be present at key meetings in person, from time to time (if travel is required, firm will cover all necessary expenses). >Uphold the ethics and standards of the profession of Enrolled Agent even if not currently an EA. >Give clients the best experience of onboarding and service in process above and beyond any tax preparation firm to keep them confident and in peace of mind that we will serve them so they can succeed. >Never stop communicating, organizing, while remaining productive. >Review production metrics and record areas of opportunity. >Set goals in line with firm goals, culture, and standards so everyone can be successful. Qualifications >Outstanding organization and communication skills. >Outstanding time management skills. >Highest ethical self-accountability. >Open to constant change, development, and improvement. >Can use Excel, Word, Power Point, Messaging, Text, Smart Phone Android, Edge, Chrome, Fire Fox. >How to run virus scans and malware scans. >Ethical decision making. >Fact base conversationalist. >Basic Tax Knowledge for form 1040. More knowledge of businesses Schedule C, E, Form 1120 a plus. >Enrolled Agency not required (will train) but is a plus. >Accounting Batchelor's Degree is preferred. >Database organization, quick access, and encryption. >Actively backing up data. >Protects and does not miss use any firm asset for personal use. >Will abide by company policies, standards, workflows, and ethics. >Complete tasks in a timely manner before deadlines. >Show respect to all clients and colleagues per the standard of our profession. >Bookkeeping software or experience preferred or Financial Accounting education/experience. >Can multi -task securely and efficiently. Pay: From $35,000.00 per year Benefits: * Bereavement leave * Continuing education credits * Employee discount * Family leave * Flexible schedule * Loan assistance * Opportunities for advancement * Paid sick time * Paid time off * Paid training * Work from home Work Location: Hybrid remote in Franklin, NH 03235