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  • $164,500.00 - $247,400.00 / Year
    Locatie
    Union City - GA - US
    Type
    Tijd
    Status
    Open
    Automation Engineer Leader, NASC RME

    Amazon.com
    Union City - GA - US
    Salary: USD164,500 - USD247,400

    Apply here: https://www.indeed.com/viewjob?jk=43d242a856fc8ce0

    Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement, and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!



    About the Role:

    As the Automation Engineering Leader, you will provide strategic leadership and technical direction for automation engineering teams across your regions, overseeing both site- based and regional automation engineers and managers. You'll drive operational excellence across our fulfillment network while establishing standards, best practices, and technical frameworks that ensure consistent team performance. You'll work with state-of-the-art technology, including conveyors, sortation systems, scanners, cameras, print and apply systems, and Supervisory Control and Data Acquisition (SCADA) platforms. Through your strategic leadership, technical expertise, and team development initiatives, you'll directly contribute to ensuring our customers receive their orders with Amazon's signature speed and accuracy while building organizational capabilities and driving operational excellence across the network.



    What Do We Offer?

    Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there's more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!



    Key job responsibilities

    Key job responsibilities include, but are not limited to:



    You will lead and develop multiple teams of automation engineering managers and engineers across regions, establishing training programs, mentorship frameworks, and career development pathways to build technical capabilities and leadership skills

    You will provide direction and technical support for complex engineering issues across the network, driving technician standard work, root cause analysis and implementing scalable solutions to eliminate critical asset downtime

    You will drive Key Performance Indicators (KPIs) for automation teams across your network, ensuring each team is compliant with operational standards and targets

    You will drive adoption of control systems standards, optimal code/parameter sets, and technical frameworks for PLC/PC controllers, SCADA/OEE platforms, and material handling systems

    You will drive network-wide continuous improvement initiatives focused on upskilling the organization and large-scale projects, coordinating cross-functional teams and managing stakeholder relationships to achieve business objectives and operational excellence, with travel up to 80% to support automation engineering operations and ensure consistent implementation of standards and best practices across multiple facilities and regions

    Internal job description

    Please review the Field Ops Transfer Policy on AtoZ to ensure you are eligible to apply for this role.



    Basic qualifications

    Bachelor's degree in computer science, electrical engineering, automation engineering, or 10+ years of PLC programming or automation engineering experience

    Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

    10+ years of working in industrial controls and automation experience

    10+ years of process or production environment related PLC-controlled automation and issue diagnosis experience

    10+ years of robotics work cells and control systems experience

    10+ years of Siemens, Allen-Bradley or Codesys Ladder Logic and structure programming experience

    10+ years of electrical theory, robotics, controls components, and automated equipment experience

    10+ years of leading engineering teams or managing technical personnel experience

    Preferred qualifications

    Master's degree in computer science, electrical engineering, automation engineering

    MBA or Six Sigma Black Belt certification

    Experience with HMI and control network components, including maintenance, troubleshooting, programming and design

    Experience with programming software such as RSLogix5000, Studio 5000, FT View, and other controls software platforms

    Experience with manufacturing or complex industry leading Controls at a multi-site or network level

    Experience developing technical standards and best practices for large-scale automation systems

    **BASIC QUALIFICATIONS**
    ------------------------

    * 10+ years of working in industrial controls and automation experience
    * 10+ years of process or production environment related PLC-controlled automation and issue diagnosis experience
    * 10+ years of robotics work cells and control systems experience
    * 10+ years of Siemens, Allen-Bradley or Codesys Ladder Logic and structure programming experience
    * 10+ years of electrical theory, robotics, controls components, and automated equipment experience
    * 10+ years of leading engineering teams or managing technical personnel experience
    * Bachelor's degree in computer science, electrical engineering, automation engineering, or 10+ years of PLC programming or automation engineering experience
    * Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays


    Preferred Qualifications:

    * Master's degree in computer science, electrical engineering, automation engineering
    * MBA or Six Sigma Black Belt certification
    * Experience with HMI and control network components, including maintenance, troubleshooting, programming and design
    * Experience with programming software such as RSLogix5000, Studio 5000, FT View, and other controls software platforms
    * Experience with manufacturing or complex industry leading Controls at a multi-site or network level
    * Experience developing technical standards and best practices for large-scale automation systems



    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



    Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.



    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

    The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



    USA, AZ, Glendale - 182,800.00 - 247,400.00 USD annually

    USA, CA, Hesperia - 182,800.00 - 247,400.00 USD annually

    USA, FL, San Antonio - 182,800.00 - 247,400.00 USD annually

    USA, GA, Union City - 182,800.00 - 247,400.00 USD annually

    USA, MA, Stoughton - 182,800.00 - 247,400.00 USD annually

    USA, NY, New York - 201,100.00 - 272,100.00 USD annually

    USA, TN, Nashville - 164,500.00 - 222,700.00 USD annually

    USA, TX, CLEBURNE - 182,800.00 - 247,400.00 USD annually

    USA, WA, Kent - 182,800.00 - 247,400.00 USD annually
    Automation Engineer Leader, NASC RME Amazon.com Union City - GA - US Salary: USD164,500 - USD247,400 Apply here: https://www.indeed.com/viewjob?jk=43d242a856fc8ce0 Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement, and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey! About the Role: As the Automation Engineering Leader, you will provide strategic leadership and technical direction for automation engineering teams across your regions, overseeing both site- based and regional automation engineers and managers. You'll drive operational excellence across our fulfillment network while establishing standards, best practices, and technical frameworks that ensure consistent team performance. You'll work with state-of-the-art technology, including conveyors, sortation systems, scanners, cameras, print and apply systems, and Supervisory Control and Data Acquisition (SCADA) platforms. Through your strategic leadership, technical expertise, and team development initiatives, you'll directly contribute to ensuring our customers receive their orders with Amazon's signature speed and accuracy while building organizational capabilities and driving operational excellence across the network. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there's more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety! Key job responsibilities Key job responsibilities include, but are not limited to: You will lead and develop multiple teams of automation engineering managers and engineers across regions, establishing training programs, mentorship frameworks, and career development pathways to build technical capabilities and leadership skills You will provide direction and technical support for complex engineering issues across the network, driving technician standard work, root cause analysis and implementing scalable solutions to eliminate critical asset downtime You will drive Key Performance Indicators (KPIs) for automation teams across your network, ensuring each team is compliant with operational standards and targets You will drive adoption of control systems standards, optimal code/parameter sets, and technical frameworks for PLC/PC controllers, SCADA/OEE platforms, and material handling systems You will drive network-wide continuous improvement initiatives focused on upskilling the organization and large-scale projects, coordinating cross-functional teams and managing stakeholder relationships to achieve business objectives and operational excellence, with travel up to 80% to support automation engineering operations and ensure consistent implementation of standards and best practices across multiple facilities and regions Internal job description Please review the Field Ops Transfer Policy on AtoZ to ensure you are eligible to apply for this role. Basic qualifications Bachelor's degree in computer science, electrical engineering, automation engineering, or 10+ years of PLC programming or automation engineering experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays 10+ years of working in industrial controls and automation experience 10+ years of process or production environment related PLC-controlled automation and issue diagnosis experience 10+ years of robotics work cells and control systems experience 10+ years of Siemens, Allen-Bradley or Codesys Ladder Logic and structure programming experience 10+ years of electrical theory, robotics, controls components, and automated equipment experience 10+ years of leading engineering teams or managing technical personnel experience Preferred qualifications Master's degree in computer science, electrical engineering, automation engineering MBA or Six Sigma Black Belt certification Experience with HMI and control network components, including maintenance, troubleshooting, programming and design Experience with programming software such as RSLogix5000, Studio 5000, FT View, and other controls software platforms Experience with manufacturing or complex industry leading Controls at a multi-site or network level Experience developing technical standards and best practices for large-scale automation systems **BASIC QUALIFICATIONS** ------------------------ * 10+ years of working in industrial controls and automation experience * 10+ years of process or production environment related PLC-controlled automation and issue diagnosis experience * 10+ years of robotics work cells and control systems experience * 10+ years of Siemens, Allen-Bradley or Codesys Ladder Logic and structure programming experience * 10+ years of electrical theory, robotics, controls components, and automated equipment experience * 10+ years of leading engineering teams or managing technical personnel experience * Bachelor's degree in computer science, electrical engineering, automation engineering, or 10+ years of PLC programming or automation engineering experience * Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: * Master's degree in computer science, electrical engineering, automation engineering * MBA or Six Sigma Black Belt certification * Experience with HMI and control network components, including maintenance, troubleshooting, programming and design * Experience with programming software such as RSLogix5000, Studio 5000, FT View, and other controls software platforms * Experience with manufacturing or complex industry leading Controls at a multi-site or network level * Experience developing technical standards and best practices for large-scale automation systems Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Glendale - 182,800.00 - 247,400.00 USD annually USA, CA, Hesperia - 182,800.00 - 247,400.00 USD annually USA, FL, San Antonio - 182,800.00 - 247,400.00 USD annually USA, GA, Union City - 182,800.00 - 247,400.00 USD annually USA, MA, Stoughton - 182,800.00 - 247,400.00 USD annually USA, NY, New York - 201,100.00 - 272,100.00 USD annually USA, TN, Nashville - 164,500.00 - 222,700.00 USD annually USA, TX, CLEBURNE - 182,800.00 - 247,400.00 USD annually USA, WA, Kent - 182,800.00 - 247,400.00 USD annually
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  • $65.00 - $65.00 / Hour
    Locatie
    Atlanta - GA - US
    Type
    Contract
    Status
    Open
    Application Developer

    Intone Networks
    Atlanta - GA - US

    Apply here: https://www.indeed.com/viewjob?jk=d93ede04e1d8288e

    Client: Georgia Power Company (2 years long contract with possibility of extension) THIS IS OUR PRIORITY Location: Hybrid (4 days on-site in Atlanta) Job type: Application Developer Rate/Salary: $65/Hr MAX on our W2 Years of experience: 5+ Work Authorization: USC, GC Holder
    Application Developer Intone Networks Atlanta - GA - US Apply here: https://www.indeed.com/viewjob?jk=d93ede04e1d8288e Client: Georgia Power Company (2 years long contract with possibility of extension) THIS IS OUR PRIORITY Location: Hybrid (4 days on-site in Atlanta) Job type: Application Developer Rate/Salary: $65/Hr MAX on our W2 Years of experience: 5+ Work Authorization: USC, GC Holder
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  • Vance says Medicaid funds for California withheld over fraud claims
    Vance says Medicaid funds for California withheld over fraud claims Breaking: VP Vance Slams Brakes on $1.3 Billion Medicaid Lifeline to California Over Explosive Fraud Claims Just hours ago, Vice President JD Vance delivered a gut-punch announcement that has sent shockwaves through Sacramento and Washington alike. The federal government is withholding $1.3 billion in Medicaid reimbursements...
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  • $0.00 - $0.00 / Hour
    Locatie
    Atlanta - GA - US
    Type
    Tijd
    Status
    Open
    Administrative Assistant

    Comprehensive Care Services, Inc.
    Atlanta - GA - US

    Apply here: https://www.indeed.com/viewjob?jk=1e0db1cbaa42ac54

    **Job Summary**

    Comprehensive Care Services, Inc. is seeking a dynamic and highly organized Administrative Assistant to join our team in the Georgia area. In this vital full-time the Administrative Assistant will serve as the backbone of Georgia administrative operations, ensuring smooth daily functions and providing exceptional support to staff. Fostering an initiative-taking approach, strong organizational skills, and a positive attitude will help encourage an efficient, welcoming environment.

    The Administrative Assistant must be willing to learn and apply current information in daily work. This is primarily a work-from-home position; however, in-person time will be required, especially during training. The schedule is 8 hours per day, Monday through Friday, with no weekends or holidays.

    ***Requirements:***

    o Payroll Experience is required; UKG experience is a plus.

    o Must have 5 years of office experience.

    o Must have some college education.

    o Must be able to handle multiple challenges,

    o Must work well with others independently.

    ***Responsibilities:***

    o Proficiency in and knowledge in Microsoft Teams, Excel, Word, PowerPoint, UKG, and the ability to learn internal systems.

    o Must be flexible and available as needed.

    o The ideal candidate must have reliable internet service, phone service, and a quiet, noise-free work environment, as they will be on the phone for approximately 75% of their shift.

    o Must have scheduling experience, strong customer service skills, sharp critical-thinking skills, and the ability to work well in a challenging environment.

    o Must be a team player.

    o Flawless documentation on all files.

    o Familiarity with Atlanta and the surrounding areas from a mapping and location standpoint.

    o Experience equipment/logistics knowledge is a plus.

    The Administrative Assistant will report directly to the Director of Operations and manage unexpected assignments from the VP of Regulatory and Compliance.

    Comprehensive Care Services offers a competitive salary along with company benefits which includes, Medical, Dental, Vision, Short-Term Disability (buy- up option included), company paid life insurance, with the option to buy up for you and your dependents. 401k eligibility starts the first of the month following hire.

    Pay: From $25.00 per hour

    Benefits:

    * 401(k)
    * Dental insurance
    * Health insurance
    * Retirement plan
    * Vision insurance

    Education:

    * Associate (Preferred)

    Experience:

    * Administrative : 2 years (Preferred)

    Work Location: Remote
    Administrative Assistant Comprehensive Care Services, Inc. Atlanta - GA - US Apply here: https://www.indeed.com/viewjob?jk=1e0db1cbaa42ac54 **Job Summary** Comprehensive Care Services, Inc. is seeking a dynamic and highly organized Administrative Assistant to join our team in the Georgia area. In this vital full-time the Administrative Assistant will serve as the backbone of Georgia administrative operations, ensuring smooth daily functions and providing exceptional support to staff. Fostering an initiative-taking approach, strong organizational skills, and a positive attitude will help encourage an efficient, welcoming environment. The Administrative Assistant must be willing to learn and apply current information in daily work. This is primarily a work-from-home position; however, in-person time will be required, especially during training. The schedule is 8 hours per day, Monday through Friday, with no weekends or holidays. ***Requirements:*** o Payroll Experience is required; UKG experience is a plus. o Must have 5 years of office experience. o Must have some college education. o Must be able to handle multiple challenges, o Must work well with others independently. ***Responsibilities:*** o Proficiency in and knowledge in Microsoft Teams, Excel, Word, PowerPoint, UKG, and the ability to learn internal systems. o Must be flexible and available as needed. o The ideal candidate must have reliable internet service, phone service, and a quiet, noise-free work environment, as they will be on the phone for approximately 75% of their shift. o Must have scheduling experience, strong customer service skills, sharp critical-thinking skills, and the ability to work well in a challenging environment. o Must be a team player. o Flawless documentation on all files. o Familiarity with Atlanta and the surrounding areas from a mapping and location standpoint. o Experience equipment/logistics knowledge is a plus. The Administrative Assistant will report directly to the Director of Operations and manage unexpected assignments from the VP of Regulatory and Compliance. Comprehensive Care Services offers a competitive salary along with company benefits which includes, Medical, Dental, Vision, Short-Term Disability (buy- up option included), company paid life insurance, with the option to buy up for you and your dependents. 401k eligibility starts the first of the month following hire. Pay: From $25.00 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Retirement plan * Vision insurance Education: * Associate (Preferred) Experience: * Administrative : 2 years (Preferred) Work Location: Remote
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  • $90,000.00 - $110,000.00 / Year
    Locatie
    Gainesville - GA - US
    Type
    Tijd
    Status
    Open
    Senior Account Manager- Commercial Insurance

    Insurance Office of America
    Gainesville - GA - US
    Salary: USD90,000 - USD110,000

    Apply here: https://www.indeed.com/viewjob?jk=c10eda0555d538c5

    **Job Description:**

    **Title:****Senior A****ccount Manager - Commercial Lines**

    **Work Mode:**Remote/ Eastern and Central Time Zones Only**| Location/Supporting:** Longwood, FL**| Book Focus:** International/ Reverse Flow



    *Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations*





    **About the Role:** Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team.





    **Key Responsibilities:**

    * **Technical Competence:** Maintain a high degree of technical competence and industry expertise.
    * **Team Leadership:** Direct daily activities and workflow of the account management team.
    * **Customer Service:** Handle customer service requests, policy administration, billing, claims, and coverage analysis.
    * **Policy Management:** Manage policy expirations and renewals.
    * **Renewal Process:** Conduct client research, prepare submissions, negotiate coverages, and present proposals.
    * **Accounts Receivable:** Monitor reports and take action on delinquent accounts, collecting outstanding balances.
    * **System Maintenance:** Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
    * **Activity Monitoring:** Monitor and maintain activity/suspense to ensure timely completion.
    * **Activity Monitoring:** Monitor and maintain activity/suspense to ensure timely completion.
    * **Communication:** Maintain frequent, transparent communication with the account team regarding workload status and any issues.
    * **Service Excellence:** Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
    * **Policy Compliance:** Stay updated on company policies and procedures.
    * **Continuous Improvement:** Seek and adopt best practices to improve individual and team performance.
    * **Champion IOA Values:** Demonstrate integrity and leadership.




    **I****deal Candidate****Qualifications:**

    * 5+ years of account management experience, or 7+ years in the insurance industry
    * Thorough knowledge of insurance brokerage and client needs
    * Required active licensing; professional designation (CIC or equivalent) preferred
    * Strong analytical, problem-solving, and decision-making skills
    * Exceptional customer service, communication, multitasking, and organizational skills
    * Proficiency in MS Office (Outlook, Word, Excel)
    * High School Diploma (or equivalent)




    **What We Offer:**

    * Competitive salaries and bonus potential
    * Company-paid health insurance
    * Paid holidays, vacations, and sick time
    * 401K with employer match
    * Professional growth and career progression opportunities
    * Respectful culture and work/family life balance
    * Community service commitment
    * Supportive teammates and a rewarding work environment




    **What****to Expect****(Application Process)****:**

    * 30-Minute Phone Screen, Online Assessments, and Interview(s)
    **Salary Range**

    *The expected pay range for this position is 90-110K annually, depending on experience, relevant skills, and geographic location.*


    Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    Senior Account Manager- Commercial Insurance Insurance Office of America Gainesville - GA - US Salary: USD90,000 - USD110,000 Apply here: https://www.indeed.com/viewjob?jk=c10eda0555d538c5 **Job Description:** **Title:****Senior A****ccount Manager - Commercial Lines** **Work Mode:**Remote/ Eastern and Central Time Zones Only**| Location/Supporting:** Longwood, FL**| Book Focus:** International/ Reverse Flow *Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations* **About the Role:** Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team. **Key Responsibilities:** * **Technical Competence:** Maintain a high degree of technical competence and industry expertise. * **Team Leadership:** Direct daily activities and workflow of the account management team. * **Customer Service:** Handle customer service requests, policy administration, billing, claims, and coverage analysis. * **Policy Management:** Manage policy expirations and renewals. * **Renewal Process:** Conduct client research, prepare submissions, negotiate coverages, and present proposals. * **Accounts Receivable:** Monitor reports and take action on delinquent accounts, collecting outstanding balances. * **System Maintenance:** Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. * **Activity Monitoring:** Monitor and maintain activity/suspense to ensure timely completion. * **Activity Monitoring:** Monitor and maintain activity/suspense to ensure timely completion. * **Communication:** Maintain frequent, transparent communication with the account team regarding workload status and any issues. * **Service Excellence:** Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. * **Policy Compliance:** Stay updated on company policies and procedures. * **Continuous Improvement:** Seek and adopt best practices to improve individual and team performance. * **Champion IOA Values:** Demonstrate integrity and leadership. **I****deal Candidate****Qualifications:** * 5+ years of account management experience, or 7+ years in the insurance industry * Thorough knowledge of insurance brokerage and client needs * Required active licensing; professional designation (CIC or equivalent) preferred * Strong analytical, problem-solving, and decision-making skills * Exceptional customer service, communication, multitasking, and organizational skills * Proficiency in MS Office (Outlook, Word, Excel) * High School Diploma (or equivalent) **What We Offer:** * Competitive salaries and bonus potential * Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match * Professional growth and career progression opportunities * Respectful culture and work/family life balance * Community service commitment * Supportive teammates and a rewarding work environment **What****to Expect****(Application Process)****:** * 30-Minute Phone Screen, Online Assessments, and Interview(s) **Salary Range** *The expected pay range for this position is 90-110K annually, depending on experience, relevant skills, and geographic location.* Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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