Business Outlook: CIS Bayad Center CEO Lawrence Ferrer on future of digital payments | ANC

Published May 20, 2026 | Source: ANC Alerts

In a recent episode of ANC's Business Outlook, hosts Salve Duplito and Ron Cruz sat down with CIS Bayad Center CEO Lawrence Ferrer to explore the fast-evolving landscape of digital payments in the Philippines. Airing on May 20, 2026, the conversation highlighted how technology is reshaping how Filipinos send money, pay bills, and access financial services, especially beyond Metro Manila. Ferrer emphasized that convenience and trust remain the twin pillars driving adoption across the archipelago.

Ferrer noted that platforms like CIS Bayad Center are expanding their reach to underserved communities, where many still rely on cash. He pointed to growing partnerships with local government units and rural cooperatives that allow residents in provinces like Batangas and Cebu to settle taxes, utilities, and remittances through simple mobile apps. These efforts, he said, are narrowing the gap for the unbanked, who make up a significant portion of the population.

Looking ahead, Ferrer stressed the importance of inclusive innovation. He explained that features such as offline payment options and vernacular interfaces are helping bridge the digital divide for older Filipinos and those in remote areas. The CEO also underscored collaboration between private firms and regulators to strengthen cybersecurity while keeping services affordable.

As the Philippines continues its digital transformation, conversations like this underscore a shared national goal: building a financial system that works for every Juan and Juana. With steady progress in digital payments, greater inclusion seems within reach for millions more households.

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